Email: Jack of all trades, master of none

http://weblog.infoworld.com/udell/2004/04/28.html#a986

E-mail is the jack of all trades, but the master of none. There are better ways to transfer files, hold discussions, deliver notifications, broadcast newsletters, schedule meetings, work collaboratively, and manage personal information. But even though e-mail isn't the best tool for any of these tasks, it provides a single interface to all of them. Here's a challenge: Let's improve the various functions performed by e-mail without multiplying the interfaces people must learn in order to use those functions. [Full story at InfoWorld.com]

This is dead on! I've been whining at work about how email sucks for lots of things, multi-way discussions most recently. I haven't read the full article (yet), only the excerpt above. The article is now in my reading queue on the PDA.